Frequently asked questions

Contracts and payments

You can request a bank account title certificate from your bank by sending a bank receipt where the account holders details appear or using your bank’s online platform. The certificate must include the following information to be valid: name, national ID number or foreign resident number (NIE) and bank account number.

Payments for moorings must be made by direct debit, but payments for ramp haulage and other services can be made by card or in cash.

No, it is not possible to cancel the Wi-Fi access. Wi-Fi access is included in the price of services associated to the mooring and/or premises and it is not possible to deduct it from the overall cost.

Payments will start from 1 June. Rents for April and May will not be invoiced, but associated maintenance costs will be.

You must use the official channels, by 31 May, to formally communicate your intention not to continue at the Port Olímpic.
Users who confirm they will not be continuing at the Port will be informed that: they must go to the offices in the Port Captaincy Building to sign the relinquishment of the mooring and hand over the store room keys before 1 June 2020 to ensure they are not charged.

To start the application procedure for a mooring and/or premises, you should send the following application form with the relevant accompanying documents:

Download the application form for PRIVATE USE here

Download the application form for PROFESSIONAL USE here

Once they receive your information, BSM will get in touch to arrange an appointment to sign the new contract for all those who express their intention to continue and submit the required documents.
Owing to the current situation, BSM is aware that the date for signing the new contract may be later than 31 May.

We are currently checking that all the documents sent to us are correct and complete. If any document is missing or not correct we will advise so that it can be rectified. Once everything is in order, we will draft the contract and send it to you as soon as it is ready.

Users who confirm they will not be continuing at the port will be informed that: they must go to the offices in the Port Captaincy Building to sign the relinquishment of the mooring and hand over the store room keys before 1 June 2020 to ensure they are not charged.

Documents and formalities

No. No contract will be signed without a current valid certificate.

In accordance with the terms established by the relevant authorities during Stage 0 and Stage 1, visits are allowed to vessels to carry out safety checks and maintenance individually by owners or other authorised people, providing they live in the same municipality.

No, the port cannot send any sort of documents relating to contracts prior to the current one.

Yes, the documents are available in Catalan and Spanish and will soon be available in other languages.

In this case, you can send us the documents as soon as you can or authorise somebody else to access your vessel.

Full information on pricing and the application form are available on the website portolimpic.barcelona. For other enquiries, please use the contact form on the website to get in touch.

You should contact the previous port management, POBASA, through their customer service channels.

Moorings

The period for moorings for private use is between 1 month and 5 years
The period for moorings for professional use is between 1 month and 3 years

You can find all updated pricing and services on the website portolimpic.barcelona. If you have a specific query, please contact us using the contact form on our website.

Yes, but you will need to notify us two months in advance. If you have a specific query, please contact us using the contact details on our website.

Parking

Yes, you have the right to contract a parking space for each mooring or premises you contract with us.

Contact the Captaincy at the Port Olímpic (by phone, on 93 356 10 16, or by email, to portolimpic@bsmsa.cat) and we will tell you what to do.

You can find the pricing on our website portolimpic.barcelona.

No, you cannot contract a parking space if you have not got a mooring or store room contracted with us, but you can contract one at the car parks BSM Marina Port (located behind Moll de Marina) and BSM Litoral Port (located behind Moll de Mestral). Contact the sales department at BSM by phone, on 93 409 18 22, or by email, to infocomercial@bsmsa.cat, and we will tell you what to do.

Workers at premises at the Port Olímpic (restaurants, offices etc.) can contract parking spaces with the car parks BSM Litoral Port and BSM Marina Port at special prices. Contact the sales department at BSM by phone, on 93 409 18 22, or by email, to infocomercial@bsmsa.cat, and we will tell you what to do.

BSM will make discounted parking-time vouchers available to those with moorings and premises, with a 50% discount off the per-minute rate, which can be extended to customers and providers. These will be sold at the Port Captaincy Building (by phone, on 93 356 10 16, and by e-mail, to portolimpic@bsmsa.cat).

Yes, those with moorings or premises can contract a motorcycle parking space. The per-minute parking rate for motorcycles will also be discounted.

These vehicles can access the Port Olímpic free of charge to carry out their deliveries, in accordance with the times established for this service.

Forms

The application form can be downloaded from our website using the following links

Download the application form for PRIVATE USE here

Download the application form for PROFESSIONAL USE here

or by sending an information request using the website contact form.

Yes. These can be downloaded from our website using the following link, or by sending an information request using the website contact form.

Other

Owners and authorised people can go to the port to carry out safety checks and maintenance, respecting safety measures at all times.

It is advisable to return the store room keys by 31 May. Otherwise you will be invoiced for the fees payable from 1 June. You can authorise another person to conduct the relevant formalities. For more information please use the website contact form to get in touch.

Join our team

To find out more about working with us, go to the BSM website (https://www.bsmsa.cat/) and use the contact form, or click on the following link